Terms and Conditions

Last updated: May 2, 2026 · Effective: May 2, 2026

These Terms and Conditions ("Terms") form a binding agreement between you and Weavify ("Weavify", "we", "us", or "our") and govern your use of the weavify.io website, the eatandrink.weavify.io supplier portal, our public REST API, our Model Context Protocol (MCP) server, and our ChatGPT app "Bangkok Restaurant Booking by Weavify" (collectively, the "Service").

Weavify is an AI infrastructure platform that makes local businesses — restaurants, bars, nightclubs, and other venues — discoverable and bookable by AI assistants such as ChatGPT, Claude, and Gemini. By accessing or using the Service, including by instructing an AI assistant to use it on your behalf, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Your use of the Service is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

1. Who we are

Weavify is operated out of Bangkok, Thailand. References to "Weavify" in these Terms include our affiliates and any successor entities. For all enquiries relating to these Terms, contact legal@weavify.io.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service you represent and warrant that:

• You are at least 18 years old and have the legal capacity to enter into a binding contract;
• You are not barred from using the Service under the laws of any jurisdiction that applies to you;
• The information you provide (including any guest details submitted with a reservation) is accurate, current, and complete; and
• You will comply with all applicable laws when using the Service, including local laws in the jurisdiction where the venue you are booking is located.

Some venues listed on Weavify are bars or nightclubs that serve alcohol or have age restrictions of their own. You are responsible for meeting the venue's age and entry requirements.

3. The Service

Weavify provides:

• Discovery — a directory of venues with profiles, menus, opening hours, photos, price information, and ambiance tags, exposed via the public website, a public REST API, an OpenAPI specification, an MCP server, and machine-readable specs at /llms.txt and /.well-known/mcp.json.
• Reservations — the ability for users (directly or via an AI assistant) to check availability, place a temporary hold on a table, and confirm a booking at participating venues.
• The Weavify ChatGPT app — "Bangkok Restaurant Booking by Weavify", a third-party application that runs inside ChatGPT and allows you to search for and book venues through a natural-language conversation.
• The Supplier Portal — a separate dashboard at eatandrink.weavify.io used by venue managers to manage their listing, availability, and incoming bookings.

Weavify is a technology platform. We are not a restaurant, bar, hotel, ticketing agent, payment processor, or travel agent. The actual food, beverages, hospitality, entry, and any goods or services you receive are provided by the venue, not by Weavify.

We may add, remove, or change features of the Service at any time without notice. We may also limit the availability of the Service in certain jurisdictions.

4. Using Weavify through the ChatGPT app and other AI assistants

The Weavify ChatGPT app and other AI assistant integrations (including via Custom GPT Actions, MCP clients, and similar agent platforms) are designed to let an AI assistant act on your behalf. The following terms apply specifically when you use Weavify through one of these integrations:

• The AI assistant is your agent. When you ask ChatGPT (or another assistant) to make a reservation through Weavify, you are authorising it to submit a booking request to us using the parameters you provide. The booking is made in your name and is your responsibility, even if an AI assistant misinterprets your instructions.
• Confirm before you commit. Always review the venue, date, time, party size, and guest name shown by the assistant before confirming. AI assistants can occasionally misread instructions, hallucinate venue names, or select an incorrect time. If anything looks wrong, do not confirm the booking.
• OpenAI's terms also apply. Your interaction with ChatGPT itself is governed by OpenAI's Terms of Use and Privacy Policy. These Terms govern only the data and actions sent from ChatGPT to Weavify in order to complete a booking or search.
• What we receive. We receive only the structured booking parameters the assistant chooses to send (typically venue, date, time, party size, guest name, and any optional contact details). We do not receive your conversation transcript, the assistant's system prompt, or any other context.
• What we do not warrant. We do not warrant that any AI assistant will use the Service correctly, choose the right venue, interpret your preferences accurately, or behave reliably. The output of an AI assistant is not the output of Weavify.
• App availability. Inclusion of the Weavify ChatGPT app in OpenAI's app directory, and its continued availability there, are at OpenAI's discretion. We may also remove, update, or discontinue the app at any time.

5. Reservations and bookings

The booking flow is as follows:

• You (or your AI assistant) call the availability endpoint to see open time slots at a venue.
• You then place a hold on a table for up to 10 minutes.
• Within that window you must confirm the hold to convert it into a reservation. If you do not confirm in time, the hold expires automatically and the table is released.
• Once confirmed, we issue a confirmation code in the format WV-XXXXXX.

A confirmed booking is a request to the venue to hold a table. The booking is between you (the guest) and the venue. Weavify acts only as the intermediary that transmits the request and returns the venue's response. The venue retains the right to cancel, reschedule, or refuse a booking in line with its own policies (for example, dress code, capacity, force majeure, or last-minute closures).

You are responsible for the accuracy of the information you submit, including the guest name, party size, date, time, and any contact details. Submitting false information, making bookings you do not intend to honour, or making bookings in another person's name without authority is prohibited.

6. Cancellations, no-shows, and venue policies

You may cancel a confirmed booking through the Service using the cancellation endpoint, the AI assistant you booked through, or by contacting the venue directly.

Each venue sets its own cancellation policy, deposit policy, no-show policy, and any cover charges. Where a venue has provided this information to us we will surface it; where it has not, you should check with the venue before booking. Weavify is not a party to any deposit, cancellation fee, or no-show charge agreed between you and the venue.

Repeated no-shows, abusive bookings, or bookings clearly placed with no intent to attend may result in your access to the Service being limited or terminated.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or in any way that violates these Terms or any applicable law;
• Place fake, fraudulent, or speculative bookings, or impersonate another person;
• Scrape, harvest, or systematically copy venue data, photos, or other content from the Service except as expressly permitted by our published machine-readable specs (the OpenAPI spec, MCP server, and /llms.txt file are provided for this purpose);
• Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law;
• Interfere with the Service, exceed published rate limits, attempt to bypass authentication or rate limiting, or attempt to gain unauthorised access to any account, system, or data;
• Probe, scan, or test the vulnerability of the Service except under a written authorisation from us;
• Upload or transmit malware, worms, viruses, or any other harmful code;
• Use the Service or any data obtained from it to train a machine-learning model that competes with the Service, except where this is expressly authorised in writing or required by law;
• Use the Service to send unsolicited communications to venue staff, or to harass, abuse, or harm any person;
• Resell, sublicense, or commercially exploit the Service except as expressly permitted in writing.

The public REST API and MCP server are provided without authentication for legitimate agent and developer use. We reserve the right to rate-limit, restrict, or block any IP address, API key, or actor that we determine is acting in bad faith or causing harm to the Service, to venues, or to other users.

8. Supplier Portal accounts (venues)

If you are a venue manager registering on the Supplier Portal at eatandrink.weavify.io, the following additional terms apply:

• You represent and warrant that you have authority to list the venue, accept bookings on its behalf, and bind the venue to these Terms.
• You are responsible for keeping your venue profile, menu, opening hours, availability, and contact details accurate and up to date.
• You are responsible for honouring confirmed bookings made through the Service and for setting and communicating your own cancellation, deposit, and no-show policies.
• You are responsible for maintaining the security of your account credentials and any API keys issued to you. You must notify us promptly at security@weavify.io if you believe your credentials have been compromised.
• You grant Weavify a worldwide, non-exclusive, royalty-free licence to display, reproduce, distribute, and create excerpts of the venue content you submit (including name, description, menu, photos, hours, and price information) on the public website, in machine-readable feeds, in our MCP server, in our ChatGPT app, and in responses returned to AI assistants and other third-party agents. You confirm you have all necessary rights to grant this licence.
• You may not use the Supplier Portal to list a business that you do not operate, to misrepresent a venue, or to publish content that is unlawful, infringing, defamatory, or misleading.

9. Fees

Use of the public website, the directory, the public REST API, the MCP server, and the Weavify ChatGPT app is currently free for end users and AI assistants.

Pricing for venue accounts on the Supplier Portal, including paid tiers, transaction fees, or commissions where applicable, is set out in the order form, published pricing page, or written agreement between Weavify and the venue. We may change pricing on prospective basis with reasonable notice to active venue accounts. Any guest-side payments (deposits, prepayments, cover charges) are between the guest and the venue, unless we expressly act as the merchant of record for a specific transaction.

10. Intellectual property

The Service, including all software, designs, logos, brand marks, written content, machine-readable specs, and the underlying data model, is owned by Weavify or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted in these Terms, you are granted no rights in the Service.

"Weavify", the Weavify logo, and the Weavify monogram are trademarks of Weavify. You may not use them without our prior written consent.

Venue content (menus, photos, descriptions, opening hours, etc.) is published under licence from the relevant venue or has been compiled from publicly available sources. You may consume venue data through our public API, OpenAPI spec, and MCP server for the purpose of integrating with an AI assistant or building a complementary application, provided you do not (i) cache or redistribute it in a way that competes with the Service, or (ii) misrepresent it as your own.

11. Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant Weavify a perpetual, irrevocable, royalty-free, worldwide licence to use them for any purpose, without obligation to you.

12. Third-party services

The Service interoperates with third-party platforms including OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), other MCP-compatible clients, payment processors, email providers, hosting providers, and analytics providers. These third parties have their own terms of service and privacy policies. Weavify is not responsible for the availability, accuracy, or behaviour of any third-party service, and your use of those services is subject to their terms.

Links from the Service to third-party websites are provided for convenience only and do not constitute an endorsement.

13. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, Weavify disclaims all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, Weavify does not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free;
• Venue information (including menus, prices, opening hours, and availability) is accurate, current, or complete — venue information is provided by the venue or compiled from public sources and may be outdated, in error, or out of step with current operations;
• An AI assistant using the Service will interpret your instructions correctly or behave reliably;
• Any defects in the Service will be corrected;
• The Service will meet your specific requirements.

Some jurisdictions do not allow exclusion of certain warranties; in those jurisdictions the above exclusions apply to the maximum extent permitted.

14. Limitation of liability

To the maximum extent permitted by applicable law:

• Weavify, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with the Service, even if advised of the possibility of such damages.
• Weavify's aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total fees you have paid to Weavify in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100).
• Weavify is not liable for any act, omission, or default of any venue, restaurant, bar, club, AI assistant, payment processor, or other third party, including (without limitation) the quality, safety, or legality of food, beverages, hospitality, or entry; the venue's compliance with its own cancellation or deposit policy; or the behaviour of any AI assistant that uses the Service on your behalf.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by applicable law (including, where relevant, liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

15. Indemnification

You agree to defend, indemnify, and hold harmless Weavify, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (i) your use of or access to the Service; (ii) your breach of these Terms; (iii) your violation of any law or third-party right; or (iv) any content or instructions you (or an AI assistant acting on your behalf) submit to the Service.

16. Suspension and termination

You may stop using the Service at any time. Venue accounts on the Supplier Portal may be closed by emailing support@weavify.io.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have breached these Terms, posed a security or operational risk, or engaged in fraudulent, abusive, or unlawful conduct. We may also discontinue the Service or any part of it at any time.

Sections that by their nature should survive termination (including Intellectual property, Disclaimers, Limitation of liability, Indemnification, and Governing law) will survive.

17. Governing law and disputes

These Terms are governed by the laws of the Kingdom of Thailand, without regard to its conflict-of-law principles. The courts of Bangkok, Thailand will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, and you submit to the personal jurisdiction of those courts. Where mandatory consumer law in your country of residence grants you a right to bring proceedings in your local courts, that right is preserved.

Before commencing any formal proceedings, the parties will use reasonable endeavours to resolve any dispute informally by contacting legal@weavify.io.

18. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page and, for material changes, provide additional notice (for example by email to venue managers or via a notice on the Service). Your continued use of the Service after a change takes effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

19. General

• Entire agreement. These Terms, together with the Privacy Policy and any order form or written agreement between you and Weavify, constitute the entire agreement between you and Weavify regarding the Service and supersede any prior agreements on the subject.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets.
• No agency. No agency, partnership, joint venture, or employment relationship is created by these Terms.
• Force majeure. Weavify will not be liable for any delay or failure in performance caused by events beyond its reasonable control.
• Notices. Notices to Weavify must be sent to legal@weavify.io. Notices to you may be given by email (to the address associated with your account) or by posting on the Service.

20. Contact

For questions about these Terms:

Weavify
Bangkok, Thailand
legal@weavify.io